Frequently Asked Questions

Can I use LedgerFlow in any country?

Yes. LedgerFlow works worldwide. Set your country, currency, and tax label (VAT/GST/TAX/etc.) in Settings. The UAE Corporate Tax report is specific to UAE, but all other reports work for any country.

Can I use multiple currencies?

Yes. Each customer and document can use a different currency. The default currency is set in Settings but can be overridden per document.

How do I add my bank details to invoices?

Go to Settings → Documents → Invoice Footer and enter your bank details (IBAN, bank name, account number). They will appear at the bottom of every invoice PDF.

Why is the Convert to Order / Invoice button not showing?

The Convert to Order button only appears when a Quotation is in ACCEPTED status. The Convert to Invoice button only appears when a Sales Order is in CONFIRMED status.

Can I edit a confirmed Sales Order?

Confirmed and Paid documents are 🔒 locked. If you need to edit, click the 🔓 Unlock button (only visible to Admins and Owners).

How does stock deduction work?

When you confirm a Sales Order, LedgerFlow automatically checks all line items for matching Storable products (by name) and deducts the ordered quantity from stock. You can see the deduction in Inventory → Movement History.

How do I issue a refund / credit note?

Open the invoice and click Credit Note. A new credit note is created with the same lines. Edit amounts if it's a partial credit, then send to the customer.

Can customers pay online?

LedgerFlow tracks payments you record manually. Online payment gateway integration (Stripe, etc.) is on the roadmap.

Is my data backed up?

Yes. Data is stored in a managed PostgreSQL database with regular backups. Your data is safe and accessible 24/7.